Shipping And Delivery
Your order will be packed and dispatched on the same day as the order is placed as long as it is before 2pm, after 2pm your order will be packed and await shipping till the following morning.

Orders will normally arrive within 2-5 working days of ordering. We will deliver your goods free of charge (FOC) to the UK mainland if your total order comes to £100 or more. All other orders are charged at just £2.99 for orders up to £29.99 and for orders totalling £30.00 to £99.99 the delivery cost will be £3.99 for UK mainland delivery only.

Please note that occasionally parcels and packages can take longer to arrive due to postal delays - Please let us know if your order has not arrived within 14 days of shipping, we cannot refund or cancel an order that has been shipped and not arrived within this time of 14 days. If after 14 days your order has not arrived or you wish to return it as you have purchased else where, please contact us and send the items back to us for a refund minus our original postal charge.

Distance Selling Regulations 2000
You have the right to cancel an order under the Distance Selling Regulations 2000. This right ends on the expiry of 7 working days, after the day on which the consumer receives the goods. If you have simply changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us of your decision within 14 days of receipt. Goods must be returned in an unused state and must be complete with their original packaging.

Export Orders
Please note we that are unable to accept orders for delivery outside the UK.

Refund / Returns Policy
We offer a full 30 day money back guarantee on any faulty product, so if a product stops working within 30 days of purchase - please get in touch with us and we can explain how to return an item to get your money back. We can not replace lighting items after 30 days of shipping due to external factors that could have caused these lamps to fail.

If you order a product and find it does not meet your requirments or it is broken then you must let us know within 7 days of shipping - If you wish to then return the item we will refund the cost of the item minus the postage charge.

When returning an item, please make sure you include your full name and contact details and a copy of the original invoice, and the original packaging if possible and return to us with signed (recorded) delivery.
At the same time, please tell us why you are returning your goods, so we can quickly put things right.

Please be aware that all returns are thoroughly tested by us on return. Any returned item which is found not to be faulty will be returned to the customer at the customers cost.

Please check any faulty bulbs on another fitting carefully before contacting and then returning them to us. Refunds are not provided for returned products which are in good working order.

Please contact us by clicking here.

Terms and Conditions

CheapEnergySavingLightBulbs.co.uk is dedicated in making sure that you the customer get the very best price for your energy saving lighting orders and that all orders arrive in reasonable time and to your total satisfaction. If you have any suggestions or comments about our site or service then please feel free to email us.

Contact details:
Energy Saving Products Ltd
24 Turnberry
Bracknell
Berkshire
RG12 8ZJ

Email: info@cheapenergysavinglightbulbs.co.uk

Company Number: 6565275
VAT Number: N/A As we are a new company we do not currently charge VAT.

If you wish to contact us for any reason please mail us on the email address above as to keep prices low we do not offer telephone support.

Making A Purchase

Buying online from Cheap Energy Saving Light Bulbs could not be easier. Just browse our store and add any items that you want to purchase into your shopping cart. After you have finished your selection of products simply click on the Checkout at the top right of every page. You will then be able to sign up and choose you payment option from PayPal or PayPals credit card service (Secure online credit and debit card facility).

When confirmation of your order is received this will indicate that we have received your order, it does not however indicate that a contract exists between us until we ship your order. Once we have checked you order, we will send you details that your order has been processes and hence a contract between us is now in place. Cheap Energy Saving Light Bulbs has implemented this policy in the unlikely event that that there has been a mistake in our pricing or that we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable and or refund your order.

Privacy Statement

We use the information you provide us with to handle orders, deliver products, process payments, to contact you about orders, update our records and generally maintain your accounts with us. We do not disclose buyers information to third parties.

Energy Saving Products Ltd and our site CheapEnergySavingLightBulbs.co.uk work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, this encrypts the information you input. All credit card details are entered using PayPal and are secure, we do not have access to your card details at any time.